https://www.nidos-academy.org/blog daily 0.75 2024-02-13 https://www.nidos-academy.org/blog/research-debt monthly 0.5 2023-10-06 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1631723270526-RT6UYE0DFBX5Z4639TQ5/Untitled.png User Research Blog - Research Debt: Report your study or it didn’t happen - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1633368401185-G2GHTKVYDO9HM21LPL4Y/10+Formats+of+Sharing+your+Research+Insights+%284%29.jpg User Research Blog - Research Debt: Report your study or it didn’t happen - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/junior-ux-researcher-mistakes monthly 0.5 2021-12-02 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781208937-P0UJYS6JRM3GK2BTGEF0/Tom.Png User Research Blog - First Steps in Research #3: Hard Lessons - Tom Illmensee, Product Strategist and Founder of Orbital Music Park The quality of research outcomes reflects the amount of preparation before the first session begins. Have a research plan and a protocol mapped out. Never wing it. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628783022625-1CZWR8FVQNJY7RJ88D3O/Basim.Png User Research Blog - First Steps in Research #3: Hard Lessons - Basim Al-Baker, UX Researcher at Dance In my early days as a UX Research Intern at SoundCloud, I was tasked with writing my first findings report to conclude an intensive discovery research project. I thought to myself '“Well, Basim, now you have to write the perfect report.” One month later, my perfect report was born. I organised a 60 minute meeting with the project stakeholders to share the full findings and just as I opened up the slide deck, one of my colleagues said: “Yeah, we don’t have time to go through this whole thing, can you just share the highlights with us?” Pretty eye opening realisation. Here’s a selection of some more report-related blunders: 30+ boring slides of 10 pt text. No overview of insights or takeaways. Sharing findings weeks after the team needed them. Anecdotes and details from users that had little relevance for the project. So yeah, I’d definitely advise against doing all of the above. And definitely check in with your stakeholders and team to set mutual expectations about research deliverables! https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629128167645-DQWTDZZF0GQA2VC8UG6I/hard+lessons+banner.png User Research Blog - First Steps in Research #3: Hard Lessons - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781180619-W5RJ3F6MJJ2ZQGZMM6KQ/Nina2.png User Research Blog - First Steps in Research #3: Hard Lessons - Nina Schacht, CEO and Researcher at NIDOS Academy It is all about storytelling! You might be a star in setting up research, you might be an amazing moderator or interviewer. But if you cannot present your results in an engaging story, nobody will want to listen or act upon it. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779772681-SGGHP16SIMJ2VJVC44UE/Katharina.png User Research Blog - First Steps in Research #3: Hard Lessons - Katharina Gabrecht, UX Researcher at Google One of my professors always talked about ‘real world empathy’. We learn by experience, we cannot anticipate all the different types of users we study, so we need to expand our horizon. “Slip into their shoes!” - I literally did this by participating in search and rescue training missions to understand how these people think, talk, and operate. This gave me the most valuable insights into understanding their needs and how to develop valuable, usable and accepted tools for them. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/899f8adb-d78d-4ff3-b7b5-ab5a17b140e5/Gabor+Valyi.png User Research Blog - First Steps in Research #3: Hard Lessons - Gabor Valyi, Director of UX Research at Prezi Always let the participant know early that they are on track, this is exactly the kind of detail and information you came to learn about. A lot of times participants aren’t familiar with the research interview situation and positive feedback makes them feel more at ease. You need to make them feel comfortable. This invites them to open up and share their stories. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628780670956-EGUTO1ZEU8OSRUXNYDN1/Alice.png User Research Blog - First Steps in Research #3: Hard Lessons - Alice Ruddigkeit, User Researcher at NIDOS Academy You should always make sure your participant leaves the session with the warm and fuzzy feeling that their input made your day. It's a matter of research ethics. And actually - even hearing the same feedback for the 5th time is not boring, it cements your findings - which is a great thing. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779637498-YQGJ1VXIBDXKN932LZE2/Peter.png User Research Blog - First Steps in Research #3: Hard Lessons - Peter Polgar, Design Manager at Trustpilot It was back at the university where I first learned about usability. I worked with Gergely Krammer who was a professor there. He talked about the importance of getting better by keeping a log of how each session went and reflecting on the outcome of the session. This way further sessions and nuanced things like how we ask each question can be improved. By now, I know that introspection by itself is not enough for growth, but checking back on past issues and events is usually insightful. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765470751-X8UQZD68QYRC09URPDJK/Alice.png User Research Blog - First Steps in Research #3: Hard Lessons - Alice Ruddigkeit, User Researcher at NIDOS Academy I came from academia with a lot of arrogance about qualitative research. To me, it was chaotic, results were random, and qualitative researchers were just people who were afraid of numbers. Turns out, just like with coffee, I simply had never experienced it done well until my mid-twenties. Nowadays, qualitative research is my bread and butter. There are so many real-life research questions in the blind spot of quantitative research - we just cannot afford to refuse an answer just because we are more comfortable with the (pseudo) precision of numbers. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629360017420-BLFU9VY2OV2RI9SS5DGP/Victoria.Png User Research Blog - First Steps in Research #3: Hard Lessons - Victoria Busse, VP Product at TIER Mobility I was and very likely still am pretty bad at directly recruiting people for a study. I remember during my early days in the gaming industry we were looking for participants for a user study and we didn't really have a budget for professional recruitment. So we had to do it directly ‘on the street’ ourselves. A colleague and I went to a park, where we knew we could find people from our target group, who usually spent their break from work or university there. And we approached this young woman, who was sitting on a bench and started to make our introductions. And at that very moment this lady starts crying - we were completely shocked and puzzled because we basically had only said “Hello” and that couldn't have triggered this emotional reaction, so we asked her if something was wrong and whether we could help somehow. It turned out that this woman just received some bad news from her doctors and we had stumbled into her when she started processing these news - long story short, we did not recruit anyone that day, we sat with this woman for - I don't know how long - to just listen and comfort her and afterwards we ended the day because my colleague and I just didn't have the heart to continue recruiting. On the next day, we sent someone else out to recruit participants for our study. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779662958-PD0QHBXAMU3AIQB2AX20/Peter.png User Research Blog - First Steps in Research #3: Hard Lessons - Peter Polgar, Design Manager at Trustpilot I may have fucked up almost as many times as I did studies, so I guess that's the name of the game. Maybe not a major fuckup, but when I first started to do usability tests I was not very good at asking questions, or indeed setting up or guiding the user through the session. We were sitting in a meeting room with huge glass windows and the user just aced the test, performing each task flawlessly. I noticed only after the session that a developer was playing with the same exact prototype right before the window on two huge monitors. We needed to repeat this session. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765053671-I6GV434KGM89OO8UC05D/Katharina.png User Research Blog - First Steps in Research #3: Hard Lessons - Katharina Gabrecht, UX Researcher at Google I thought I would be doing research all day and can focus on doing so… Nope. A lot of my daily work is education and communication. Educating the people I work with about research, what it can do for them and its limitations. Communicating insights and help, or gently push, their implementation to create better experiences. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765328178-LXRYE7M7A3AFD6JDE3PX/Peter.png User Research Blog - First Steps in Research #3: Hard Lessons - Peter Polgar, Design Manager at Trustpilot I sort of imagined that just doing the user research will magically tell us what to build while creating a software and that will also make sure that software is successful. Once we started to do usability tests and interviews, I instantly realised how acting on insights (sometimes even just agreeing on what the insight is) is not that straightforward. Working with research is so much more than just the act of executing research. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781150375-VFNR1DTSEHYMSD8LONBU/Nina2.png User Research Blog - First Steps in Research #3: Hard Lessons - Nina Schacht, CEO and Researcher at NIDOS Academy Major fuck-up during my first studies - no. As a Market Researcher, I was trained in a system where I learnt on the job, meaning: I accompanied a senior and shadowed her. Later on, when running my own studies without a senior supervisor, I have endless stories of fuck-ups. Biggest one? We tested visuals for a shower gel in the USA - the agency was from the UK, the client headquarter in Germany, I am German as well. No American native speaker had a last look at the concepts we tested. We did test shower gel concepts and the participants in the USA went crazy about it, loved it, wanted to have it, it felt so new and innovative. Well, that's always great. However I felt something was wrong. And it was - the term ‘shower gel’ (which is used in Germany and UK) is hardly known in the US. The correct term is 'body wash'. The research design had created a huge bias and research outcomes needed to be taken with a lot of caution. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765416259-Q1MV49AGGQ334T1JZHFG/Nina2.png User Research Blog - First Steps in Research #3: Hard Lessons - Nina Schacht, CEO and Researcher at NIDOS Academy I thought UX research is only about prototype testing and finding little bugs in the design. Little did I know. https://www.nidos-academy.org/blog/ux-research-empathy monthly 0.5 2021-12-02 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765677677-YX4HE53WLD9ZI1WEHI58/Manu.png User Research Blog - First Steps in Research #2: Passion & Empathy - Manuela Risch, Freelance Product Researcher & Strategist Yes, I had planned a usability test and the prototype was not ready in time. So we spontaneously turned the test into interviews on personal finances. And the stories people told me were so deep and so open. I was totally caught off guard. After the first few participants, I interviewed 'worse' on purpose and went into less detail. I had realised that we were crossing an ethical line. The participants were not invited for this and they were not sufficiently warned in advance. I was profoundly impressed with what you get to learn from other people in an hour and with the huge responsibility to handle their personal stories well. That actually led me to prefer doing just usability tests for a long time. Because I had more control over the topics that came up. It's only now that I'm getting closer to people again and can guide the team on how to handle these personal treasures of our participants responsibly. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781522135-DFEGQV8DSCFND2C3V1KQ/Steve.png User Research Blog - First Steps in Research #2: Passion & Empathy - Steve Portigal, User Researcher at Portigal Consulting Standing in a Burger King kitchen trying to make sense of the frenzy of activity going on around us. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/9ebef554-8510-4e5c-be90-fc0a2e380887/Gabor+Valyi.png User Research Blog - First Steps in Research #2: Passion & Empathy - Gabor Valyi, Director of UX Research at Prezi Focus, endurance, and obsession over details. Particularly important in very intensive studies (high volume of interviews in a short time window) or field visits. These end up being way more exhausting than you initially plan. Having a clear plan and schedule when you begin, staying on track, documenting things as you go along, and making sure you have back up batteries and snacks for long hours is essential. A mild OCD is truly helpful in this regard. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628857530085-U6SET614TQTCLTEGCPE2/empathy+banner.png User Research Blog - First Steps in Research #2: Passion & Empathy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629718763539-UNSJIEYGIA4ZD0JW2340/Victoria+Busse.Png User Research Blog - First Steps in Research #2: Passion & Empathy - Victoria Busse, VP Product at TIER Mobility I think it's a combination of my empathy paired with the ability to actively listen that turned out to be very helpful in research. Ever since childhood, I've been someone family and friends would turn to in order to talk to or confide in when they needed someone to listen to them. And in addition to that, I am quite empathetic and very observant to peoples reactions, emotions and needs, which is something that is quite useful in research when you are trying to uncover needs or goals and connect different facts to better understand people. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628766322155-IF4OFNJX7DMKHH4VLZD0/Steve.png User Research Blog - First Steps in Research #2: Passion & Empathy - Steve Portigal, User Researcher at Portigal Consulting I’m thinking about a set of interviews I did in the summer of 2020. These interviews were about people using my client’s software. We wanted to find out what they had built and how they went about it. In most cases they were building organizational tools to help with somewhat dry processes. But underlying all of this was what was going on in the world during that time; the man organizing the family’s pantry and sourcing special foods for their baby; several people who were unemployed and tracking their applications and interviews, others who were unemployed and building portfolio pieces to show prospective employers what they could do. Although my memory of that whole time is suffused with the sadness that we all were feeling, one man in particular sticks in my mind. He described his career to date and the many creative things he was doing to move on, professionally. He put a positive face on his situation (and speaking to me, a stranger, in a quasi-professional context, I wouldn’t have expected anything else) but the practical and emotional needs were tangible. Speaking over Zoom, I was both glad for the professional and technical distance but also felt the frustration of the limited connection we had. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765416259-Q1MV49AGGQ334T1JZHFG/Nina2.png User Research Blog - First Steps in Research #2: Passion & Empathy - Nina Schacht, CEO and Researcher at NIDOS Academy One? Wow, I could even tell you my top 10. I once tested an image campaign for a NGO. We talked to a great deal of people all over Germany who are involved in voluntary work (in the political or social field). We wanted to understand their drivers and motivations. I met a young man in Eastern Germany. When I asked him why he was so engaged, he started crying. He told me how his best friend had been beaten up by right-wing extremists and was now in a wheelchair. I was overwhelmed by his story and openness. And I felt guilty that I made him cry with a basic question. I was really moved as it showed me that there is always a story behind what people do. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781180619-W5RJ3F6MJJ2ZQGZMM6KQ/Nina2.png User Research Blog - First Steps in Research #2: Passion & Empathy - Nina Schacht, CEO and Researcher at NIDOS Academy This might be a surprise - but I am actually an introvert (with an extrovert alter-ego on stage). Being an introvert helps me step back during moderation. I am a very good listener, because I don't need to hear myself talking. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628783070978-OWBS4ABJ4QTAU3SGQZS5/Basim.Png User Research Blog - First Steps in Research #2: Passion & Empathy - Basim Al-Baker, UX Researcher at Dance Doing karaoke! I was born in Japan and was introduced to karaoke from a pretty young age. Karaoke taught me a lot: how to be confident in front of a crowd, the importance of reading the room and knowing when to pass the mic (or share the stage!). Turns out these skills translate really well to facilitating workshops and presenting research. But I wouldn’t try presenting research to the tune of Gangsta's Paradise... not after that time. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629359753572-T3EKQ60LSDDW0YEST7AY/Victoria.Png User Research Blog - First Steps in Research #2: Passion & Empathy - Victoria Busse, VP Product at TIER Mobility Yes, I had quite a few of these moments during my career. One of the earliest ones also happened during my time in the gaming industry. It's probably one of my most precious, rewarding, and at the same time most stressful moments of my early career: My team and I were doing research for a game that our company co-produced together with 20th Century FOX for a quite known kids' franchise. We decided to conduct the research right about the time that our company hosted a ‘Girls and Boys Day’ - so we came up with a plan for a study with 30 kids during a super short time frame of only 3 hours. We decided to have different stations the kids would go through (initial questions, game testing, feedback session) and we put the kids into groups of three, playing and testing together the game, while taking it apart piece by piece with their brutal and endearing honesty that only kids can have. But if you think testing with 30 kids in only 3 hours is enough, you are mistaken - our analysis and presentation had to be ready the next day because I had to present the results to 20th Century Fox and our Executive Leadership. So my team and I decided to pull of an all nighter with sweatpants, hoodies, delivered food, drinks, power naps, and playing nerf fight and hide and seek in the office (because that's what you do when you are basically the only people in the office besides the security guard, who probably thought we were slightly bonkers). When I went home at 7 am the other day to get at least a few hours of sleep before I had to present the results of our first kids study, I was happy and satisfied with such an amazing (1st) team, a great outcome and an experience, I fondly remember even a decade later. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628780822769-ZFWY7DLY6IVERQVCBHZM/Alice.png User Research Blog - First Steps in Research #2: Passion & Empathy - Alice Ruddigkeit, User Researcher at NIDOS Academy Sometimes, the artificial test situation can feel so silly, that you need to buffer the awkwardness for the participants and just embrace it. For example, I remember doing jumping jacks for the test of a fitness app (so the participant would not need to). Though unlike them, I knew the 17 clients watching the show from the other room. For another research, I spoke about ‘dick pics’ with teenagers and also used the term in the official report. And recently, I got to do guerilla research for a ride-hail app. So I took a cab for every personal errand that week. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781075804-OXBHVFVTMYSX6NQHKWOT/Manu.png User Research Blog - First Steps in Research #2: Passion & Empathy - Manuela Risch, Freelance Product Researcher & Strategist My first 'Wow' was even before I got paid for it. I had done interviews in college with startup founders. And I came out on the second interview and thought, 'I want to do this as a job!' That's just so nice, to get to know these stories, to dive into these worlds. And only after that I realized that this job really exists and it's called 'UX Researcher'. And I still get paid for it and I still think of 'Wow!' every time I get to dive into people's stories again. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628766278755-I1VBRKBNEGMYC3OL09XT/Tom.Png User Research Blog - First Steps in Research #2: Passion & Empathy - Tom Illmensee, Product Strategist and Founder of Orbital Music Park There have been many times when both participants and researchers have choked up (and even cried) during particularly intense interviews and field research expeditions. When I worked with a company serving people looking for hourly jobs, we met a lot of people with challenging life stories and circumstances that moved us. Even more than 10 years later I can still remember those moments. Since COVID-19, I've worked with music educators and grade-school music students and their families as they navigate the complexities of the pandemic. And at OMP our members use music to process their troubles and afflictions - and we help them musically, emotionally, and sometimes spiritually. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629740140665-BFM7QGJ5SKY3IHJIT70T/Alice.png User Research Blog - First Steps in Research #2: Passion & Empathy - Alice Ruddigkeit, User Researcher at NIDOS Academy I picked up portrait scribbling again which I had done excessively as teenager. Little did I know it would one day become a go-to tool to give users a relatable face and voice in my reports - whilst protecting their privacy. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/d0141e92-ce90-462c-a236-119a1fb61b08/Gabor+Valyi.png User Research Blog - First Steps in Research #2: Passion & Empathy - Gabor Valyi, Director of UX Research at Prezi Prezi is best known for its innovative presentation tool. A cab ride once turned into a research conversation accidentally, when the cab driver found out I work for Prezi. She told me how her Prezi helped her socially withdrawn son to connect and express himself to his class and teacher presenting his bold ideas regarding science. It felt humbling to learn about the ways in which our product touched people’s lives in such a profound way. https://www.nidos-academy.org/blog/first-steps-in-research-1-imposter-syndrome monthly 0.5 2021-12-02 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628766322155-IF4OFNJX7DMKHH4VLZD0/Steve.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Steve Portigal, User Researcher at Portigal Consulting Last job title before research? I worked at an agency where I think my title was Human Interface Designer (although I was never a designer) When & where did you start? At an industrial design consultancy in Silicon Valley in the mid-1990s https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628780670956-EGUTO1ZEU8OSRUXNYDN1/Alice.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Alice Ruddigkeit, User Researcher at NIDOS Academy For years, I really struggled with analysing all the qualitative data points I had collected. My first UX team had no analysis or documentation routines I could learn from. They were mostly experienced researchers who could rely on their memory to write a whole report. So I thought I'd have to rewatch all videos, transcribe everything said and create a detailed ticket for any tiny bug we came across. Analysing a 45 min video kept me busy for a whole day. I dreaded this, which slowed me down even more. Needless to say, my stakeholders needed the insights quicker than that. Only on my third UXR job, I was taught a lean analysis method to get the gist of 5 or 6 interviews within hours. It was a game changer. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629718524484-W741RCZDZSMEGVGVU4HF/Victoria+Busse.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Victoria Busse, VP Product at TIER Mobility Last job title before research? Before my very first UX research & design role I was a student and research associate. And then later I was Head of UX at a gaming company before I decided to take a step back again in order to return to growing my ‘hands on’ skills. To do this, I joined eBay Classifieds as senior UX Designer & Researcher. When & where did you start? Already as a student during my Bachelors and my Masters as Research Associate - my work included User Research, Design and Front End Engineering. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765677677-YX4HE53WLD9ZI1WEHI58/Manu.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Manuela Risch, Freelance Product Researcher & Strategist Last job title before research? Design Thinking Coach When & where did you start? I always wondered what leads people to innovate instead of settling with what they have. I wrote my thesis about that. That was my first research, even though it was not UX research yet. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765416259-Q1MV49AGGQ334T1JZHFG/Nina2.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Nina Schacht, CEO and Researcher at NIDOS Academy Last job title before research? I have been a Market Researcher for my entire career. When & where did you start in UX? In 2018, I was offered Interim UX Research Lead at an ECG company. I have to admit, up to that point I thought UX Research is nothing but prototype testing. After six months working with their fantastic team, I had changed my mind and learnt how rich and diverse UX research actually is. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765470751-X8UQZD68QYRC09URPDJK/Alice.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Alice Ruddigkeit, User Researcher at NIDOS Academy Last job title before research? German Localisation Coordinator. When & where did you start in UX? I had already given up on research for good after I had left my career in academia. When I started another startup job in 2014, the UX team hosted an onboarding session for us. It was the first time I heard about UX. I realised I might have one very last shot. The following year, I joined their team. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765053671-I6GV434KGM89OO8UC05D/Katharina.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Katharina Gabrecht, UX Researcher at Google Last job title before research? I was an Automotive Body Panel Engineer. When & where did you start? Already when I was studying to be an automotive engineer I focussed on the human-machine-interface. That led me to study my Masters and writing my thesis in the UK in the field of Human Factors Engineering. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628766278755-I1VBRKBNEGMYC3OL09XT/Tom.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Tom Illmensee, Product Strategist and Founder of Orbital Music Park Last job title before research? Library Clerk When & where did you start? I ran my first usability test in 2000 while working at a history museum and research library. We evaluated the design of the library's online catalog of rare books, maps and manuscripts. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781150375-VFNR1DTSEHYMSD8LONBU/Nina2.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Nina Schacht, CEO and Researcher at NIDOS Academy Overcome? It is still there! I am still waiting for the moment when someone in my presentations stands up and shouts "You have no idea what you are talking about!". Up to now, it did not happen. But I am still waiting for it. However, I feel that since then, I raised the bar quite a bit before I would have to admit that I have no idea what I am talking about. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781522135-DFEGQV8DSCFND2C3V1KQ/Steve.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Steve Portigal, User Researcher at Portigal Consulting What makes you so sure I have?! I don’t know if it ever goes away but it becomes less frequent, and less acute the more situations I’ve been in that I can approach with comfort. With each milestone birthday I learn to give less of a fuck about what people think of me. It also helps to acknowledge periodically what I’ve accomplished, or try and hear it when others tell me what they think I’ve accomplished (even if I want to minimize that), because those are things that can’t be taken away from me. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779817452-RZBF3W45O89Y93B0XB7V/Manu.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Manuela Risch, Freelance Product Researcher & Strategist What I found really difficult was juggling all the multiple tasks of a user researcher: Recruiting, interview guide, alignment with others, the different roles in the interview. I once had someone who was drunk and I had to ask myself: 'Should I kick him out? How do I do that? Are the answers still useful or not?' And the tech setup, of course. Not a single research simply worked. You'd come into the lab and all the plugs were switched around and there was never a setup that was ready to go. I don't notice that anymore, but it's also changed a lot because we do a lot more remote research now. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628783022625-1CZWR8FVQNJY7RJ88D3O/Basim.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Basim Al-Baker, UX Researcher at Dance By learning to be comfortable with myself. Imposter syndrome has followed me throughout my life as a jobseeker and employee, but it was born from being a member of a family obsessed with academic and financial results. In my younger years, I was asked “why can’t you be more like (insert name of person)” more often than I’d like to admit. Experiences like these can be damaging but they don’t need to have permanently lasting effects. I compare my process of overcoming imposter syndrome to healing a deep wound. Therapy helped to identify and uncover many of the damaging perceptions I had about myself and others. Prioritising rest, self-care and healthy relationships was all part of the day-to-day healing process. I also try to be open about my insecurities and blindspots with my friends, colleagues and people I care about. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779637498-YQGJ1VXIBDXKN932LZE2/Peter.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Peter Polgar, Design Manager at Trustpilot Dealing with unexpected things that people usually do - and that they will do since they are people after all. Like test participants showing up with their partner since they go everywhere together, and insisting they do the test together. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628765328178-LXRYE7M7A3AFD6JDE3PX/Peter.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Peter Polgar, Design Manager at Trustpilot Last job title before research? It was ‘IT consultant’, but this is also a bit confusing, since afterwards I was a ‘Usability engineer’ at two different company, at the first it was more what we would call today ‘front-end’, and at the second it was more similar to User Research, although it was way more process oriented (at a medical company). When & where did you start in UX? Let's say it was at Prezi in 2011. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628780822769-ZFWY7DLY6IVERQVCBHZM/Alice.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Alice Ruddigkeit, User Researcher at NIDOS Academy Looking back, my research career looks like everything fell into place beautifully. But actually, the voice of doubt was very loud for the first 7 years. Yes. S-E-V-E-N years. It's the price of constantly leaving your comfort-zone. It does not always pay out (immediately). Recent years have been better. I don't cringe anymore when somebody requests my 'expert' opinion. I understood that, to be a UX expert, you should be good in many disciplines, but only need to excel in one or two of them. I eventually learned how all my research expertise from academia translates into UX jargon. It definitely helped that there are some brilliant no bullshit people in my life who occasionally rely on my advice. Additionally, my consulting years were a fast-track to picking up best practises from others and broadening my horizon. Mentoring and teaching helped to realise how far I've come. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781208937-P0UJYS6JRM3GK2BTGEF0/Tom.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Tom Illmensee, Product Strategist and Founder of Orbital Music Park When I started out, we were conducting usability tests in an actual lab with two-way mirrors and cameras! We were following classic human factors processes and protocols, so we were very thorough and science-y in our approach. Evaluating web site prototypes and running card sorts could take weeks to complete. Thankfully, Lean UX techniques have simplified and concentrated our efforts. Now we observe, analyze, and learn in minutes and hours instead of days and weeks. Yay! https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/d0141e92-ce90-462c-a236-119a1fb61b08/Gabor+Valyi.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Gabor Valyi, Director of UX Research at Prezi Last job title before research? Senior Lecturer in Sociology When & where did you start? September 2011 as ‘Social Researcher’ soon renamed ‘Product Researcher’ at Prezi, which was a software start up with 40-50 employees at that point. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781493720-UNCZZKWHZIWT94CXV6NK/Steve.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Steve Portigal, User Researcher at Portigal Consulting I had a long ramp-up when I started doing fieldwork; I began just reviewing videotapes (yes, tapes) from field visits in the back room, then I went out into the field but just held the video camera, then I was allowed to ask one question, then I eventually would co-lead and even lead interviews. It gave me the space to really practice just the deep listening part of interviews. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628791566434-JPQG52TFO9Q4RV2XJSYS/imposter+banner+2.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628783070978-OWBS4ABJ4QTAU3SGQZS5/Basim.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Basim Al-Baker, UX Researcher at Dance Last job title before research? Junior Digital Producer / Account Manager When & where did you start? I started my UX Research career at SoundCloud in the summer of 2015. I was an intern supporting the UX Research team right here in Berlin. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628779662958-PD0QHBXAMU3AIQB2AX20/Peter.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Peter Polgar, Design Manager at Trustpilot Does anybody ever overcome it? Outside feedback usually helps me. For example I try to talk frequently with friends and peers outside of my immediate circles, like somebody from another company doing something similar than I do. It helps me realise that others are dealing with the same or similar problems, and my thinking and approach to things is actually quite on point or at least in the right direction. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628780902029-RHFUC0WIW4FKLP4HML4Q/Katharina.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Katharina Gabrecht, UX Researcher at Google Did I? I think it still hits me now and then. On the one hand, we should try to see the little voice in our heads as a friend, because it makes you vigilant, reflective, and pushes you to be better. Ultimately improving your work and growth. On the other hand, if it gets too loud, these otherwise helpful thoughts consume us and they get skewed into a negative direction, letting us doubt our abilities, or our worth. We need to distance ourselves from it, set boundaries. We have the opportunity to get into a dialog with the voice, thank it for being useful but that this is not helping. Start understanding why it acts out: Am I doing too much? Do I want to be too perfect? Am I obsessing? https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781410172-365BW1UZR763CFPSO2DQ/Tom.Png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Tom Illmensee, Product Strategist and Founder of Orbital Music Park In the book Empowered: Ordinary Products, Extraordinary Products, Marty Cagan writes that an assertive inner critic voice can keep you sharp. I agree with this. Imposter syndrome can be a weakness to overcome when all it does is force you into the comfort zone - where you play it safe. Imposter syndrome can be a strength when it inspires you to stretch and grow. My advice: don't overcome it. Understand it, then use what you learn to improve yourself. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/d0141e92-ce90-462c-a236-119a1fb61b08/Gabor+Valyi.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Gabor Valyi, Director of UX Research at Prezi Finding the right language, tone, and demeanour as a researcher. How to come across as professional, yet immediately approachable? How to craft that research recruiting email, survey, interview guide in a way that is to the point, yet intriguing and human? How to make an research interview more of a friendly conversation? How to give space and signal attention in a research situation? How do I make a participant feel their stories matter at a personal level? Also, how to be me, how to be present as a human as much as a researcher? https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628781180619-W5RJ3F6MJJ2ZQGZMM6KQ/Nina2.png User Research Blog - Fiirst Steps in Research #1: Imposter Syndrome - Nina Schacht, CEO and Researcher at NIDOS Academy Actually, in my first year everything felt quite hard - moderating without prompting and guiding participants too much, coping with clients and stakeholders, analysing the results and writing an involving and informative result presentation. But I think what was the hardest: forming an opinion and stating my point even if the client had a different opinion. Growing confidence really took time. https://www.nidos-academy.org/blog/moderating-group-discussions monthly 0.5 2021-09-14 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628677893459-4AOTGN8W13PU2IQHZ8OP/Blog+Visual.png User Research Blog - Group Discussions: How to Adjust from Interviewing One to Moderating Many - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/how-to-write-a-kick-ass-interview-guide monthly 0.5 2021-08-10 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628607643040-VV7TB53AUT3NF1QW6UTW/Interview+Guide+Thumbnail.png User Research Blog - How to Write a Kick-ass Interview Guide - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/market-research-vs-ux-research-lets-clear-the-air monthly 0.5 2021-08-10 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628616094332-APPPB1YT632O07YYKXY2/Market+vs+User+Research+Thumbnail+copy.png User Research Blog - Market research ⚡ UX Research? Let’s clear the air - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/podcast-sales-vs-research monthly 0.5 2021-08-17 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629195295721-BU6RYZAVC8ALF53HTLVW/banner+Mindspark.png User Research Blog - Podcast: First Dates, Torture, & Research and Sales (Nina & Dirk @ MindSpark Research) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629195547001-DU7G509XXPIYXEZ36K3E/Screenshot+2021-08-17+at+12.15.59.png User Research Blog - Podcast: First Dates, Torture, & Research and Sales (Nina & Dirk @ MindSpark Research) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/research-thinking-how-to-ark-the-right-questions monthly 0.5 2021-08-10 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628631091134-ZA0HTUV98HYVXJ54A98N/How+to+Ask+the+Right+Questions_new+Thumbnail.png User Research Blog - Research Thinking: Learn how to ask the right questions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/nina-schacht-dx-podcast monthly 0.5 2021-08-25 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629195018435-MG3T9M66IXXAFWTM0SAQ/imageedit_28_4034117240.png User Research Blog - Podcast: Life as a Research Freelancer (Nina @ DX Podcast) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629194811155-PK9PEP9RRD2T0MC28YH8/Banner+DX+Podcast.png User Research Blog - Podcast: Life as a Research Freelancer (Nina @ DX Podcast) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/building-ux-research-department-from-scratch monthly 0.5 2021-08-26 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629194319770-71UYZ3JQYMW4NHKD02MC/banner+UX+Heroes.png User Research Blog - Podcast: Building a Research Department from Scratch (Nina @ UX Heroes, in German) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1629193931385-RRRGI77VN3P6ZYRR49MH/imageedit_26_9298255075.png User Research Blog - Podcast: Building a Research Department from Scratch (Nina @ UX Heroes, in German) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nidos-academy.org/blog/enable-others-to-conduct-your-research monthly 0.5 2021-08-26 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610974372724-ASWQM7N1Z8ZCFREBU2PZ/enable+3.jpg User Research Blog - Enable others to conduct your research https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610974729272-QA52IE3B0I8JHR4JSNOA/enable+4.jpg User Research Blog - Enable others to conduct your research https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610974966898-MZU7HPGUAMVTA0E15JYL/enable+6.jpg User Research Blog - Enable others to conduct your research https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610973082242-OD8BMIK7SKOZBEWEKMU5/enable+1.jpg User Research Blog - Enable others to conduct your research https://www.nidos-academy.org/blog/a-wake-up-call-a-disregarded-competition-takes-over-the-market-research-business-qualitative-research-quo-vadis monthly 0.5 2021-08-10 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610972716970-K6S2MMDDHVTSYGNF5JYD/quo+vadis+2.jpg User Research Blog - A wake-up call: a disregarded competition takes over the market research business https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1610972250472-BNCT8OUPEKJVBZFZOOBR/quo+vadis+1.jpg User Research Blog - A wake-up call: a disregarded competition takes over the market research business https://www.nidos-academy.org/blog/5-tips-to-successfully-pitch-your-research-to-a-client monthly 0.5 2024-02-13 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1601888400634-82C3ALOMBAHO8F6ZLHKW/image-asset.jpeg User Research Blog - 5 tips to successfully pitch your research to a client https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1601888306759-VMJFE355KY7JXIIUUCBS/bild1.jpeg User Research Blog - 5 tips to successfully pitch your research to a client https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1601888359274-KYZ54UTR1FNE1UJVSQ48/bild3.jpeg User Research Blog - 5 tips to successfully pitch your research to a client https://www.nidos-academy.org/blog/remote-ux-research-note-taking-techniques monthly 0.5 2021-09-08 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1601894951389-GIZLSDJB56JYXU623A6G/bild3_beispiel.png User Research Blog - Efficient Note-Taking for Usability Tests & User Interviews https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1631005238769-4OP1ISUTTH0G9I91LJBU/note-taking+ux+research+banner.png User Research Blog - Efficient Note-Taking for Usability Tests & User Interviews https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1601894845880-2PI2I8EW7XZXBDHPGILS/bild2_beispiel.png User Research Blog - 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Remote Research #1: Preparation https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1598433049923-J0ZURFV6KTCYTK33HSY5/blog1_bild3.jpg User Research Blog - Remote Research #1: Preparation https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1598432953314-ZRSUD6BWCRILANWUGWFM/blog1_bild1.jpeg User Research Blog - Remote Research #1: Preparation https://www.nidos-academy.org/newsletter daily 0.75 2021-05-31 https://www.nidos-academy.org/contact daily 0.75 2022-03-31 https://www.nidos-academy.org/online-training-courses daily 0.75 2021-09-06 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1628631032081-APP22V2V98LW8V240O5I/How+to+Ask+the+Right+Questions_new+Thumbnail.png User Research Courses - Research Thinking: A Step-by-Step course Learn how to ask questions that really inform your business decisions. Get step-by-step help along the whole user interview process with actionable tips for planning, preparation, interview skills, and insights analysis. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1626347741208-0JKU7RRMS91IP55R80VH/Interview+Guide+Thumbnail.png User Research Courses - 10 PRO TIPS FOR YOUR INTERVIEW GUIDE (WITH Template & Whitepaper) Learn tricks that real research pros use to prepare and manage their interview guides for user interviews and usability tests. This course helps you collect data that really matter and be more relaxed when interviewing. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1626096540445-JAV6EK7URUHWLSTM9RX5/Thumbnail.png User Research Courses - Research & Sales - An unlikely alliance? Watch a talk by Nina and Dirk and learn how Research and Sales teams can support and benefit from each other. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1626271836637-40168R82MW305QYDIORX/Market+vs+User+Research+Thumbnail.png User Research Courses - Market Vs. User Research - let’s bust some myths Watch how Nina, who is home in both worlds, debunks 3 common misconceptions about the disciplines. https://www.nidos-academy.org/home daily 1.0 2022-03-31 https://www.nidos-academy.org/about-the-academy daily 0.75 2022-03-31 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1600696372901-1HG2UT6EPAHXZZ9IMPM5/cube2_little.jpg Mission https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1600695860250-0V6N2M68LU76A40ZZZCB/cube+little.jpg Mission https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1600696473740-HGLGFZHY2CIV6XTK9QCN/rubix_hands_klein.jpg Mission https://www.nidos-academy.org/about-me daily 0.75 2022-03-31 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1622538265048-ITW8TI60L7Q5YMZVHDJV/Nina+medium.jpeg About Me - About Nina Nina Schacht is CEO and founder of NIDOS Academy. Her background is in psychology and communications. She is a well-trained qualitative researcher, in the business for over 15 years and with a track record of working on the key accounts of some of the largest FMCG players worldwide. By coincidence, she stepped into UX research a while ago: As interim manager, she led the UX research department of Germany’s biggest vehicle online marketplace (an ECG company) for 6 months. A year later, she built the UX research department for the German e-scooter start-up TIER Mobility from scratch. In her career she has held senior positions at research companies such as Research International, Kantar TNS Infratest & Point-Blank. She successfully set-up, moderated and analysed qualitative studies on the national, European wide and global level. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1621274165814-0Q36DR13XX30CU8EWFYU/Victoria+Busse.jpg About Me - Victoria Busse, Vice President Product at TIER Mobility https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1622646435010-AMS367YBH5071XZ0DVDQ/WhatsApp+Image+2021-06-02+at+16.24.25.jpeg About Me - Mach es besonders Was auch immer es ist – die Art und Weise, wie du deine Geschichte online vermittelst, kann einen gewaltigen Unterschied ausmachen. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1621271346431-SS4CSLTM1ZNHZ31XNM8X/Anna+Janska.jpeg About Me https://www.nidos-academy.org/impressum daily 0.75 2026-01-05 https://www.nidos-academy.org/hiring-survey-insights daily 0.75 2021-05-31 https://www.nidos-academy.org/schedule-coaching-on-demand daily 0.75 2021-09-06 https://www.nidos-academy.org/coaching daily 0.75 2021-09-27 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1630938790858-LIAL7XHTJSHSY7J67JR4/package+3.png Job Hunt Coaching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1630938513657-7T3ASFIB6082LVXLMAR6/package1.png Job Hunt Coaching https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1630938536494-0VPBUDZQ5D1WYMCUBXJ8/package+2.png Job Hunt Coaching - 5 Week Package (5% off) 712 € for 5 Calls Book 5 calls to get support, e.g. during the peak phase of your job interviews, work on a case study, or finalising your portfolio. This package includes: 5% off on our hourly rate 20 min intro call so that you can meet us before you commit Book sessions according to your own pace, valid for up to 5 weeks Personal scheduling link with more time slots available than on On Demand Free access to our online course 10 Pro Tips for your Interview Guide https://www.nidos-academy.org/uxcon daily 0.75 2021-10-06 https://images.squarespace-cdn.com/content/v1/5f438f56a37d551574d0b3a7/1622538265048-ITW8TI60L7Q5YMZVHDJV/Nina+medium.jpeg uxcon